Ponder. Conspire. Digitize.

We should begin at the beginning:
Here’s what Google has to say about it:

Conversation design is a design language based on human conversation (similar to how material design is a design language based on pen and paper). The more an interface leverages human conversation, the less users have to be taught how to use it. It’s a synthesis of several design disciplines, including voice user interface design, interaction design, visual design, motion design, audio design, and UX writing.

More from Google 

What is conversation design?
#conversationdesign #ux #voice #chat